A: Electrical ratings of power supplies are very simple. If you match the voltage and the amperage of the power supply to your device's specifications, it will work. Voltage has to be an exact match (usually 12 Volt). The Amp (A) rating (maximum draw) of the adapter you buy has to be the same or higher than the rating of the device you need to power. If your device says it need 12V 3A, then an adapter rated at 3A or higher (eg. 3.5A, 4A, 5A) would all work. It is that simple.
A: The vast majority of electronic devices that run on 12 Volt DC use the standard DC connector (5.5mm x 2.5mm Barrell connector). All our power supply adapters come with a standard DC connector.
A: Yes, our power supplies comes complete with an North American style AC power cords, (Except for the 1.25 unit which does not come with a cord.)
A: First Class Mail with Delivery Confirmation, USPS Priority Mail, Overnight Express Mail with DHL.
A: Orders are shipped within 24 hours of being placed, (excluding the weekends).
A: We ship out of Traverse City, Michigan.
A: Please allow 5-7 business days to Canada and 10-12 business days internationally.
A: We accept all major Credit Cards and PayPal.
A. No. (Purchase order are only accepted from wholesale clients.)
A: Checks and Money Orders are only accepted for wholesale orders.
Step 1: Make sure the connector fits your device snuggly? If the connector fits in securely - go to step 2.
Step 2: Make sure that the specifications of your device match the specifications of the power supply you ordered. If they match - go to step three.
Step 3: Test the power supply with a standard volt meter. If the unit does not put out 12V Volts on the volt meter, or if you do not have access to a meter to test with, please return the unit to us for testing and replacement. Please visit our Returns Page for more information.
A: Please see our website under returns.
A: The system will automatically give you our shipping discount when you add multiple items to your shopping cart. Discount: Flat rate shipping for $6.99 anywhere in the U.S.
A: Wholesale pricing starts at 15 units, please follow the wholesale pricing link in the menu on the left for details.